What was the issue:
- We had aging PABX phone System which needed to be upgraded.
- This was costing us approximately 10-20,000K per year.
- We wanted to cut costs on our phone system, and increase functionality.
What happened:
- Met with GTB and discussed our specific requirements, in terms of how our phone system worked, what our needs were, and what we were looking to achieve.
- GTB suggested a Voip phone system. The basis of this was that it was a good modern system, that would meet all of our needs, whilst also working within our budget.
- GTB came in and took care of everything from installation through to training.
- GTB provided us with the correct functionality for each area of our business, including a phone with extra features for reception.
Positive Changes:
- The clarity of calls.
- The individualised messaging service means that we can create different messages for different parts of the office.
- Much more cost efficient. The monthly fee has gone down substantially. For a Scottish Accountant this means a lot!
Conclusion:
Wouldn’t hesitate to recommend GTB as they just make things easy, by looking after all parts of the process, and providing good quality solutions !
Ian Fenwick Chartered Accountant / Partner
Providing comprehensive accounting and business advice since 1980
