# GTB IT Solutions

> Kāpiti-based IT support and managed services for small and medium businesses across Wellington, Kāpiti, Porirua, Hutt Valley and Horowhenua: Microsoft 365, cloud, cybersecurity, business phones, websites, networks, hardware and a friendly helpdesk.

Key facts:
- Business: GTB IT Solutions Ltd, NZBN 9429035797791. IT managed service provider (MSP) and value-added reseller, founded in 1999 by Sarah McMurray. Directors: Sarah McMurray (Founder and Technical Director) and Mark Ternent MNZM (CEO, Commercial Director).
- Location: Unit 4, 46 Te Roto Drive, Paraparaumu 5032, Kāpiti Coast, New Zealand.
- Service area: Hands-on support across Wellington, Kāpiti, Horowhenua, Porirua and the Hutt Valley; remote support anywhere in New Zealand and world-wide.
- Clients: Small and medium businesses (1 to 100 staff), medical practices, accounting firms, law firms, not-for-profits, home-based and multi-site businesses.
- Contact: 04 297 1040 (Wellington), 06 777 6040 (Horowhenua), reception@gtb.co.nz. Hours: 8am to 5pm, Monday to Friday. Urgent? Call and choose ext 713.
- Values: quality work and care for people.
- Reviews: rated Excellent on Google (47 reviews).

## Services
- [Move safely to the Cloud](https://gtb.co.nz/services/cloud-services/): Massive changes are happening today in business information technology - can you benefit? If done well, you get lower Costs, more Capability and lower Risk
- [Cybersecurity](https://gtb.co.nz/cybersecurity/): Cybersecurity for Kiwi SMEs: sensible, effective measures to reduce your risk of being hacked, plus cybersecurity assessments and ongoing protection from GTB.
- [Secure & Reliable File Storage](https://gtb.co.nz/services/secure-and-reliable-file-storage/): Secure file storage for all your important business documents. Encrypted. Accessible via internet. Reliable fast sync. International or pure NZ storage.
- [IT Equipment Supply and Set To Work](https://gtb.co.nz/services/hardware-and-devices/): To enquire about the Hardware And Devices (PCs, tablets and printers) that will best suit you, make a few clicks to contact GTB now
- [Laptop & Computer Repairs](https://gtb.co.nz/services/laptop-and-computer-repairs/): Expert computer repairs Kapiti Coast. Hardware, software problems, updates, security, virus removal, laptop screens, data recovery. Remote, workshop and…
- [Servers and Virtualisation](https://gtb.co.nz/services/servers-and-virtualisation/): Weigh up benefits and risks of Local Server, Hosted or Cloud: performance, resilience, flexibility, and price, so you get what is best for your business
- [Help Desk](https://gtb.co.nz/services/help-desk/): GTB has invested in world-class ticketing and Help Desk software, and we use this system to back up our team of friendly technicians.
- [Disaster Recovery](https://gtb.co.nz/services/disaster-recovery/): In some areas of IT it pays to take extra care and Backups and Disaster Recovery is one. Your back-up system is only a part of the real picture...
- [IT Audit](https://gtb.co.nz/services/it-audit/): Get clear on your needs, objectives and priorities to help ensure successful outcomes to your upcoming IT project or rescue.
- [Managed Service Provider (MSP)](https://gtb.co.nz/services/managed-service-agreements/): GTB's Managed Service Agreements (MSP) to get IT support when you need it. Have peace of mind with your IT. If your IT support blows out then we sort it.
- [Projects and Consultancy](https://gtb.co.nz/services/projects-and-consultancy/): GTB has expertise in business consultancy and the successful formulating and delivery of change and opportunity related IT projects.
- [Business Phone Systems (VoIP)](https://gtb.co.nz/services/business-phone-systems/): Business phone systems, cost-effective, flexible, reliable, soft phones. Kapiti Coast-based serving Wellington, Hutt, Porirua, Horowhenua, Manawatu, and more
- [Websites To Add Value To Your Business](https://gtb.co.nz/services/websites/): Website design and build, quality, cost-effective, ongoing support. Kapiti Coast based serving Wellington, Hutt, Porirua, Horowhenua, Manawatu and more.
- [Keeping Your Website Safe And Up To Date](https://gtb.co.nz/services/website-services/): Site Updates & Phone Support. Malware Protection, Backups & Hosting Included. Trusted By 50+ Kiwi Businesses. Proactive Monitoring.

## Who GTB helps
- [IT for Accountants](https://gtb.co.nz/clients/it-for-accountants-accounting-and-financial-services-providers/): Top Rated IT services for Wellington Accountants. You’ll appreciate our support systems and how we understand your business needs.
- [IT for Medical Centres](https://gtb.co.nz/clients/it-for-medical-practices/): Top Rated IT Provider for Medical Centres. Medical Experts Love Our Support Systems. Supporting MedTech Systems Across the Wellington Region. Let's have a…
- [IT for Lawyers](https://gtb.co.nz/clients/it-for-lawyers/): Whether you are charging for those minutes or not, they all still count, either towards your business. We provide Lawyers with reliable IT.
- [IT for Dentists](https://gtb.co.nz/clients/it-for-dentists/): We understand what Dentists need from IT and we deliver that. Contact GTB Now #1 According To Google. Service Wellington Region. Let's have a chat.
- [IT for Busy Professionals](https://gtb.co.nz/clients/it-for-busy-professionals/): Professionals of all shapes and sizes are often busy, client focused, and need IT that works all the time – at the right price of course.
- [IT For New Businesses](https://gtb.co.nz/clients/it-for-new-business/): New Businesses need reliable IT that allows them to grow with fair of issues, this is what GTB provides to New Zealand startups.
- [IT for Multi-site Business](https://gtb.co.nz/clients/multi-site-business/): Your Multi-Site team needs responsive, reliable IT systems, with information infrastructure that really works – we provide them. Contact GTB for more info.
- [IT for Home Based Businesses](https://gtb.co.nz/clients/it-for-home-based-business/): It is also important to GTB. We look after the IT needs of people whose home computer system is crucial to their work, interests, or family.
- [IT for Business Growth](https://gtb.co.nz/clients/business-growth/): When grow your business, and not keeping up with the opportunities of new tech you lose an edge, compared to your competitors who using the latest tools.

## Locations
- [IT support Kāpiti Coast](https://gtb.co.nz/locations/kapiti/): Paraparaumu, Waikanae, Ōtaki, Raumati, Paekākāriki
- [IT support Wellington City](https://gtb.co.nz/locations/wellington/): Wellington CBD, Island Bay, Newtown, Karori, Johnsonville
- [IT support Porirua](https://gtb.co.nz/locations/porirua/): Porirua, Mana, Tawa, Pāuatahanui, Plimmerton
- [IT support Hutt Valley](https://gtb.co.nz/locations/hutt-valley/): Lower Hutt, Upper Hutt, Petone
- [IT support Horowhenua](https://gtb.co.nz/locations/horowhenua/): Levin, Foxton, Shannon, Manawatū

## Case studies
- [Kaewa Tours stays focused on clients with reliable IT support from GTB IT Solutions](https://gtb.co.nz/resources/kaewa-tours-stays-focused-on-clients-with-reliable-it-support-from-gtb-it-solutions/): Tom Collier is the Chief Memory Creator and owner of Kaewa Tours, welcoming visitors from overseas with personalised tours of the very best of Kāpiti…
- [Royal Wellington Golf Club CEO appreciates practical help and strategic input from GTB](https://gtb.co.nz/resources/royal-wellington-golf-club-ceo-appreciates-practical-help-and-strategic-input-from-gtb/): Royal Wellington Golf Course was established over 100 years ago and is now a sophisticated operation encompassing 18-hole championship golf course, 9-hole…
- [Team Medical – Gets more bang for the buck](https://gtb.co.nz/resources/team-medical-gets-more-bang-for-the-buck/): Practice Manager Neville from Team Medical shares how GTB helps his large medical centre stay focused on care — not IT headaches.
- [Jade Property Management thriving, with tech support from GTB IT Solutions](https://gtb.co.nz/resources/case-study-jade-property-management-thriving-with-tech-support-from-gtb-it-solutions/): Cindy and her team at Jade Property Management look after many properties and run an efficient, effective, customer-focused business. Hear from Cindy in this…
- [GTB help top regional business Goodmans Contracting to improve, expand and protect their systems.](https://gtb.co.nz/resources/gtb-help-top-regional-business-goodmans-contracting-to-improve-expand-and-protect-their-systems/): If you're running a good or great business, and you know you deserve better IT support, call GTB IT Solutions. Goodmans Contracting have a very high-tech…
- [Transitioning Back to Self Employment: A Barrister’s Journey with GTB IT Solutions](https://gtb.co.nz/resources/transitioning-back-to-self-employment-a-barrister-s-journey-with-gtb-it-solutions/): - Steph decided to move out on her own as a Barrister. She had previously been a partner in a busy law firm. - Steph wanted IT to run her new small business…
- [Driving Digital Transformation: How Delaney Mitsubishi Scaled Up With the Help of an IT Partner](https://gtb.co.nz/resources/driving-digital-transformation-how-delaney-mitsubishi-scaled-up-with-the-help-of-an-it-partner/): - Delaney Mitsubishi, owned by Rachel and Brent, is the Mitsubishi dealer and authorised service centre for Kāpiti, located on Te Roto Drive. - In 2021 they…
- [Promotional World boosts efficiency & cuts costs with GTB’s Cloud-Based Business Phones](https://gtb.co.nz/resources/promotional-world-boosts-efficiency-and-cuts-costs-with-gtb-s-cloud-based-business-phones/): Promotional World operates in New Zealand and Australia, providing a huge range of branded promotional materials.
- [Medical centre IT stress reduced](https://gtb.co.nz/resources/medical-centre-it-stress-reduced/): Raumati Road Surgery is a well-established part of the Kāpiti community, providing GP and related services:
- [Business moves to cloud and owners get time away!](https://gtb.co.nz/resources/quinovic-it-moved-to-the-cloud/): Quinovic Kapiti Mana are a well-established and busy property management company looking after hundreds of properties for owners.
- [Kiwi franchise growing with reliable IT](https://gtb.co.nz/resources/kiwi-franchise-growing-with-reliable-it/): At Mizin (formerly Cabin Hire NZ), their business was growing, and they made the decision to franchise. Their IT systems needed to work together seamlessly…
- [IT Systems helped Imagination Gin expand nationally](https://gtb.co.nz/resources/it-systems-helped-imagination-gin-expand-nationally/): At ImaGINation we were experiencing rapid growth within our business. “When you are starting a biz the last thing you want to think about is the technical…

## Recent articles
- [Why Are Computer Prices Rising in 2026 — and Should You Wait to Buy?](https://gtb.co.nz/resources/why-are-computer-prices-rising-in-2026-and-should-you-wait-to-buy/): RAM and SSD prices are driving up computer costs in 2026. Here's why, whether it will ease, and what NZ businesses should do.
- [Your staff are the target. Here’s what NZ business owners need to know](https://gtb.co.nz/resources/phishing-staff-training-new-zealand/): Phishing attacks now target your staff directly — and AI makes them nearly impossible to spot. Here’s how NZ businesses can train their people to stay safe.
- [AI in your business — a plain-English guide for New Zealand business owners](https://gtb.co.nz/resources/ai-for-business-new-zealand/): A plain-English guide to AI in your business — from tools built into apps you already use, to assistants like ChatGPT, Claude and Copilot, to agentic AI.…
- [Do You Need to Back Up Microsoft 365 Data? (Yes – Here’s Why)](https://gtb.co.nz/resources/the-importance-of-backing-up-your-microsoft-365-data/): Microsoft 365 keeps its platform running, not your data. Learn why NZ businesses need their own Microsoft 365 backup, and what to back up.
- [Safely implementing Microsoft 365 Copilot – a guide for Kiwi SMEs](https://gtb.co.nz/resources/safely-setting-up-microsoft-copilot-a-guide-for-kiwi-smes/): Thinking about Microsoft 365 Copilot for your small or medium business?
- [2026 Tech Planning Checklist for NZ Business owners and managers](https://gtb.co.nz/resources/nz-business-owners-tech-planning-checklist-for-2026/): This guide focuses on the practical things that will affect productivity, risk, security, and cost over the next 12–18 months, for busy professional…
- [BYOD Security: How to Keep Your Business Safe When Staff Use Their Own Devices](https://gtb.co.nz/resources/byod-security-keep-your-nz-business-safe/): Staff working from home? Protect your business when staff use their own devices. Practical advice from GTB on BYOD security for SMEs in NZ.
- [How to keep your organisation cyber-safe](https://gtb.co.nz/resources/how-to-keep-your-organisation-cyber-safe/): Practical steps to keep your organisation cyber-safe: know what data you hold, set clear policies, use the right tools and train your staff.
- [Why Your Business Needs a Password Manager](https://gtb.co.nz/resources/why-you-need-a-password-management-system/): Reused and weak passwords are a top way hackers get in. See how a password manager protects your business and makes strong passwords easy.
- [AI is here – top tips to get more out of ChatGPT for your organisation](https://gtb.co.nz/resources/ai-is-here-top-tips-to-get-more-out-of-chatgpt-for-your-organisation/): Ask for what you really want. Get answers you can use. Like a powered exo-skeleton for your brain.
- [Why Security Awareness Training Matters for Your Business](https://gtb.co.nz/resources/why-security-awareness-training-matters-for-your-business/): Most cyber attacks now target people, not technology. Learn how security awareness training helps your staff spot phishing and scams.
- [Windows 10 End of Life: Keeping Your Computers Secure](https://gtb.co.nz/resources/windows-10-end-of-life/): Due to Windows changes coming in Oct 25, we recommend upgrading your Windows 10 PCs to Windows 11 or replacing older PCs that cannot run Windows 11.
- [AI for Small Business: Are You Missing Out or Just Playing It Safe?](https://gtb.co.nz/resources/ai-for-small-business-are-you-missing-out-or-just-playing-it-safe/): Wondering if AI is worth it for your NZ small business? Discover the real pros, cons, and risks of adopting AI tools—plus smart, low-risk ways to get started.
- [What are the benefits of 2FA and MFA to your business?](https://gtb.co.nz/resources/what-are-the-benefits-of-2fa-and-mfa-to-your-business/): 2FA and MFA are simple, low-cost protection for your business accounts. Learn what they are, why they matter and how to get them set up.
- [Basic IT Security and Support recommendations](https://gtb.co.nz/resources/basic-it-security-and-support-recommendations/): GTB's prudent minimum IT security and support recommendations for New Zealand small businesses, and why the basics make you a harder target.
- [Key Technology Trends for Kiwi Small Businesses in 2024](https://gtb.co.nz/resources/key-technology-trends-for-kiwi-small-businesses-in-2024/): The key technology trends for Kiwi small businesses in 2024, from AI tools to security, and how to get ahead without falling behind.
- [What aspects of your business processes would you like revolutionised?](https://gtb.co.nz/resources/what-aspects-of-your-business-processes-would-you-like-revolutionised-1/): Insights from the IT Alliance Conference 2023 in Rotorua on how new technology could change the way NZ small businesses work.
- [Mark Ternent, Laureate of the Kāpiti Business Hall of Fame 2023](https://gtb.co.nz/resources/mark-ternent-laureate-of-the-kapiti-business-hall-of-fame-2023/): GTB's Mark Ternent MNZM was named a laureate of the Kāpiti Business Hall of Fame 2023, after 22 years in the navy and 22 in business.
- [Copilot uses for New Zealand businesses?](https://gtb.co.nz/resources/copilot-uses-for-new-zealand-businesses/): A quick overview of how Microsoft Copilot could help New Zealand businesses work faster in Word, Excel, Outlook, Teams and PowerPoint.
- [7 ways a VoIP phone system can add value to your business](https://gtb.co.nz/resources/seven-ways-a-voip-phone-system-can-add-value-to-your-business/): Seven ways a VoIP phone system can add value to your business, from working anywhere to clearer calls, as NZ copper phone lines are retired.
- [Strengthen Your Small Business Security with Powerful Passwords](https://gtb.co.nz/resources/strengthen-your-small-business-security-with-powerful-passwords/): Strong passwords protect your customers' trust and your business data. Practical tips for NZ small businesses to create and manage them.
- [Get Pass – the secure password generator!](https://gtb.co.nz/resources/get-pass-the-secure-password-generator/): Get Pass is GTB's free tool for creating strong random passwords and sharing them securely, instead of sending passwords by email.
- [How Teams Premium can help New Zealand businesses?](https://gtb.co.nz/resources/how-microsoft-teams-premium-can-help-kiwi-businesses/): What Microsoft Teams Premium adds to Teams, including smarter meetings, extra meeting protection and virtual appointments, for NZ businesses.
- [What small kiwi businesses need to know about Chat GPT](https://gtb.co.nz/resources/what-small-kiwi-businesses-need-to-know-about-chat-gpt/): What Kiwi small business owners and managers need to know about ChatGPT: what it is, what it can do and where to be careful.
- [Internet Outage – How to prepare?](https://gtb.co.nz/resources/internet-outage-how-to-prepare/): What would an internet outage cost your business? How to prepare a backup connection and a plan before you lose the internet.

## Company
- [About GTB](https://gtb.co.nz/about/)
- [GTB Directors](https://gtb.co.nz/about/gtb-it-solutions-directors/)
- [Client testimonials](https://gtb.co.nz/clients/testimonials/)
- [Contact and free IT needs assessment](https://gtb.co.nz/contact/)

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