What GTB clients say

Just a quick note from me on behalf of the Golf for Good Trust Board to thank you for the excellent service you have provided us today. The fact that you were able to send Sid around as fast as you did was brilliant, and Sid’s determination to not let the issue beat him was spectacular. We are now set up in a very stable environment and are looking forward to a very successful long weekend. Sid explained to me what equipment he had to supply us for our fix, and so I look forward to your invoice so that we can pay for the excellent service.

I just wanted to let you know that we found the bespoke session with Sarah beneficial. As a team with guys on the go, and predominantly mobile phone based it was great for them to hear direct from Sarah on what to watch out for in their day to day. Plus, the examples helped to really lock in on slowing down and going with your gut – if it feels a bit odd it probably is! It was also a great reminder to tighten up our passwords both personal and business as well as activating 2FA in any areas that it wasn’t already set up.

My website was a one pager and met my needs perfectly. It was designed to cater for my Architecture business. I am very happy with the website.

We chose GTB IT Solutions to build our CD van der Meer Builders Ltd website and we are pleased we did.They took over from start to finish with great results. Easy to communicate with and did the job in hand efficiently without any major hassles. The website looks professional and is user friendly, and the amount of hits we have received surpasses what our old website didn’t. Ongoing backup with any changes we require is not a problem. Recommend!

I contracted GTB to build a website for the Rental Vehicle Association of NZ. We were looking for an IT company that could put together a compelling and usable site that we could use as a key communication channel with our members. We had a very short timeframe. GTB exceeded our expectations. They delivered a website, on time and in budget that achieved what we wanted to. The process was simple, easy to understand and GTB ensured that there was good 2-way communication during the build. I thoroughly recommend them as a website supplier.

From start to finish GTB (I won’t list individuals because they were all super helpful and knowledgeable) have been great to work with, always accommodating specific requests but equally ready to offer constructive criticism. They are not afraid to indicate when a concept might be doable but will consume resources and may not be viable financially or timewise. We really appreciated this. We continue to work with GTB so I imagine it’s obvious that I would recommend them as a Web partner.

GTB handles our IT, and we were facing significant challenges in getting responses from our Internet supplier. GTB swiftly resolved the issue and is now our trusted Internet provider for both of our locations.

Thank you for the terrific job you’ve pulled off with our website. Our CEO and VP of Sales over in San Fran say “we love it”. Thank you for your rapid response, communication, and turnaround time. You solved a high stakes problem without a fuss and on time. Keep up the great work!

We have recently changed providers of our IT support and technical advice service.I have been very impressed so far by GTB, I cannot fault their service.The changeover was smooth and carried out professionally. They have quickly resolved issues that we were having (left over from the last company). We now have a stable and better performing network. GTB has been prompt and efficient in all dealings we have had with them to date.Very happy customer !

I contacted GTB to re design my website. From the first contact I have been provided with outstanding and professional service. Mark took time to discuss what I needed and then had one of his friendly staff help me to get my website to where it should be. I can highly recommend this company to anyone needing to sort IT issues or have a professional website for their business. Thanks Mark, Josh, Ruth and Sid and team for the great service. Website : https://copperuncovered.co.nz

“GTB make it simple to upgrade or increase your hardware. Recently we hired a new staff member and needed some brand new hardware. I emailed Mark and received a reply with a quote the same day. The following week the hardware had been shipped and was installed by GTB ready for use. GTB have competitive prices and options to suit your budget. GTB made the entire process painless and easy so we could get on with more important things.”

We would highly recommend working with Mark and the team at GTB, for any company who is interested in improving their IT Solutions. The best change I’ve found, is that now there is a plan, it means I can sleep easily at night!

Just wanted to pass on to you what an amazing staff member you have in John. Really impressed with how he worked with our team. Professional, efficient, and easy to relate to. He has gone the extra mile and really made sure we were up to speed with the changes. Also solved a couple of unrelated IT issues which was super helpful.

We love the new website! GTB were brilliant to work with. They accommodated everything that we asked for, sometimes even when there were ten changes, with all of the changes done promptly, and with no complaints.

I’m so glad I went through that migration and got everything migrated (to 365 Email and Dropbox for Business), now that I poured coffee over my laptop. Yay!, thank you, that’s made my day … can you imagine if we hadn’t!

I can highly recommend GTB as a service provider. They are fast and efficient and offer fantastic support at the drop of a hat. I have had the pleasure of working with their team on some interesting gremlins that have reared their ugly heads within our system and I can honestly, hand on heart say, that GTB pulled out all the stops to get our system running faster and smoother with very little interruptions to our day to day tasks, which is a huge thing when your running a Medical Centre.

My whole experience with you was a good one. Starting at the arrangements you made, the the delivery and greeting at reception, and then the explanation by your technician. I was very grateful that your technician achieved the result within the price quoted. I will have no hesitation in using or recommending your services.

The GTB team are so responsive and helpful. I have the upmost faith that whenever I have to contact GTB I will always be treated as if I am the only customer they have. Nothing is rushed and the information is always delivered in a way that I can understand it without having to ask for it to be repeated or requiring it to be ‘dumbed’ down. Always professional and proactive and we appreciate that.

Unfailingly helpful and pleasant staff.

I feel most comfortable knowing that just around the corner is GTB IT Solutions team who have great technical prowess and a preparedness to give the time I need

Excellent service that doesn’t make you feel like an idiot!

Fast personal service. Thanks GTB

I highly recommend these guys. They helped my out when my computer died and got me back up and running. Great team and I will use again and would happily refer them.

Have bought all our business and personal computers from GTB for last decade and have had great service and backup. Highly recommended.

We’ve been with GTB over a year now and have been very pleased with the service and responsiveness. Thank you.

I love to work with local businesses and these guys have the same philosophy. Great service from everyone in this team

Sarah and Mark at GTB have been very helpful as we grapple with our digital strategy and transformation. They are working with us in a coaching and mentoring way using the agile method breaking down the components into meaningful bites. Working in this way is cost effective and provides us with greater ownership of the solutions.

Great service, easy to deal with and worked with us to deliver what we wanted. Our website is now on a solid footing and GTB are keeping our content right up to date. Thoroughly recommend.

Our team are well supported with a prompt, reliable, competent and friendly service from GTB IT Solutions Ltd. Our IT system is well managed with scheduled equipment replacement, and is therefore in excellent condition. The Gold Agreement meets our needs well, and ensures we are up to date with all planning and budgeting requirements. We are happy having GTB as our trusted IT advisors and highly recommend them.

Always impressed at the speed of coming back to us. Arun is excellent.

… given us confidence to sort out a long standing problem with email accounts and we’re now on track to get that problem sorted in a way that supports our busy consultancy and personal email accounts and provides a solid base for business growth through the new website that we are developing with GTB support.

Excellent service thanks team. Our business cannot run without good systems and having GTB on board takes away the worry of looking after them.

We have used GTB for all computer related issues for the past three years. GTB are always available, professional, friendly and quick to resolve any issue. We are very happy with the service we receive and would not hesitate to recommend GTB.

Great team and very helpful. Thoroughly recommend.

GTB make it simple to upgrade or increase your hardware. Recently we hired a new staff member and needed some brand new hardware. I emailed Mark and received a reply with a quote the same day. The following week the hardware had been shipped and was installed by GTB ready for use. GTB have competitive prices and options to suit your budget. GTB made the entire process painless and easy so we could get on with more important things.

Mark and his team installed our new hardware and got us up and running very quickly. The minimal downtime was very important so that we could negate any inconvenience to our customers.

Sarah, Mark and the GTB team have been fantastic to deal with. It’s great to know the Kapiti site are in safe hands with you and your team down there

We have found all Team Members at GTB professional, friendly and delivered positive outcomes in a timely fashion, also you all spoke to us in a language non-techys could understand.

GTB recently carried out a complete change in phone system for us over to VOIP as well as new PC’s. Their communication was excellent & their advice & recommendations were clear and easy to understand. We were happy with their pricing too. Highly recommend GTB.

I just phoned your team, stressed, grumpy and obviously having IT issues. Chris did a great job and sorted it for me really well – even though he was busy with other stuff. I just wanted to pass on a quick compliment. He did a great job, even with me being a grumpy pain!! A satisfied customer. Thanks.

Responsive, affordable, helpful in terms of hardware, software and hosting etc. Would recommend GTB without hesitation.

GTB have been my ‘go to’ company for technical support for over a year now, and I have found them to be extremely approachable and helpful. My aging and underpowered system was in dire need of an upgrade, and I fully expected to front the costs of a new server. However, GTB recommended transferring my key systems to ‘the cloud’ as a more cost-effective approach, which they did efficiently. Moreover, they provided training for my staff so that there was no disruption to my business.

We are so grateful for the Wonderful service from GTB. We are very impressed with your service

Always helpful and prompt. Working from home on my own, I rely completely on GTB help and advice, and feel that, justifiably, I can have full confidence in them.

As a small business owner GTB have been very helpful to me in sorting out my device issues from time to time and hosting my website domain and making sure I am connected via email etc. They just get it done as and when I need it, thanks team.

Excellent service that doesn’t make you feel like an idiot!

We have used GTB since the company formed and have had excellent ,prompt and the best support on every occasion. I would highly recommend them for all computer servicing requirements

We have been using the services of GTB for 6 months now and have found them to be very professional and the help they provided has been just what we have required, if not exceeding our expectations. Always on hand when required to assist with our issues and always friendly. I would recommend them to anyone!

I have relied on GTB for prompt service when necessary, and without hesitation I commend them for their support. Whenever problems have arisen, as they do with computers, I have appreciated the prompt service I have received. As a person with limited technological skills I have especially valued the maintenance of my computer and assistance when glitches have occurred. Strongly recommend this company.

For a small organisation that wants to have a strategic impact, GTB listens, thinks and delivers smart, affordable solutions that actually work.

Having GTB sort our filing system and move us up to online storage has been a big relief for me as owner, and makes it easier for the team too. They guided us through the process and were great to deal with.

I can talk to GTB in MY language and they listen and make sense of it and say ‘we can sort that out for you’ – and then they DO sort it out for me. And when GTB asked me about how they have delivered on their core goals of ‘Quality Work’ and ‘Care for People’, and how well they deliver on the Service Agreement and as my ‘Trusted IT Adviser’, I said to them … just write down ‘Excellent’.

I am very grateful for the comprehensive, professional, prompt and friendly IT service provided by Mark, Sarah, Arun and Ruth at GTB IT Solutions Ltd to enable us to run our Medical Practice without IT concerns. I would highly recommend them for your IT needs.

We have used GTB for our computers for several years now and we are delighted with their service and workmanship. They built a computer from scratch for my husband 3 years ago as he has specific requirements for his profession and his hobby. We highly recommend them

Mark and his team at GTB Solutions have shown exceptional commitment in assisting us with hosting solutions. They’ve gone the extra mile, which these days is rare, thanks to you all, keep up the great work!

Sarah and the team at GTB have a great knack for demystifying the technology into everyday language, making it so easy for us to make decisions around our small business. I highly recommend them!

I am very happy to recommend GTB. Good old-fashioned customer service is hard to find these days. Thank you for going the extra mile, this really sets you apart.

I’ve found the team at GTB to be exceptionally focused on what they do & highly professional in their approach in dealing with their stakeholders. They’ve always been clear, precise & straight forward with their views and vision giving an utmost importance to providing meaningful solutions.

I just wanted to let you know I’m absolutely DELIGHTED with the laptop – the biggest bonus is the number keypad which will make the accounting part of managing my business affairs SO much easier – it’s the little things. Also want to thank you for the outstanding service, and great product recommendation.

Many thanks for the great job done. We are very pleased with the end result and the service we have received.

I am really chuffed with my new PC.

Awesome awesome service. Mark always seems to know what I’m talking about and never tries to sell me something I don’t want. Can’t recommend more highly.

GTB’s service has been outstanding! … made it easy to understand the technical aspects of taking over our new company and moving it to the cloud.

I just wanted to say thanks very much for your and your team’s efforts in getting our new email system up and running. We were really impressed with your advice about what we needed, and then your commitment to ensuring we were on the new system ahead of our (unreasonably!) tight deadline. As always your team were great to deal with, and a the new email system is fantastic – much faster and reliable, and we can now access our emails from anywhere. Thanks again for your work; we really appreciate it.

When we decided to shift the practice into “the cloud”, GTB made this process simple. The move to “the cloud” has made a huge difference to how we are able to do things in the office, it means I can basically run the office from anywhere that has internet access. With the opening of a second branch, the ability to be offsite is so important. We also signed up for VoIP phones which are saving us money and keep the two offices connected efficiently

A month or so ago I recommended your service’s to (owner at local business) up the road from you as they were having issues with their system. He has since enthusiastically thanked me for the referral & was very impressed with the response from your team.

Thank you for a painless transition from Spark to our new Voyager systems. Everything seems to be working really well and giving us the flexibility we wanted. Great work by John Callum and of course your good self! (Ruth)